FAQ


Questions about Orders, Shipping, or Use & Care? See below.
Questions about our products? Visit our Installation & Specs section.

What’s the best way to care for IdeaPaint surfaces?

IdeaPaint gives you the space you need to think, create and collaborate. It works like a charm when you treat it well. Follow these simple tips to keep your walls happy and performing their best. View our IdeaPaint Usage & Care Guide.

Are IdeaPaint samples available?

Yes. Please contact csr@dundasmatheson.com to order a sample, or click here.

When does an order ship?

All the paint and accessory products such as markers, erasers, cleaning clothes, etc. are stocked in Ontario. An order can be picked up or shipped out the same day it is placed.

Can I pick up my order?

Yes, all orders can be held and picked up the same day they are placed. If you live in the GTA, select Local Pick Up from the Shipping Options.

Local pick-up is available at:

1273 North Service Road East
Unit F2
Oakville, ON L6H 1A7
1-888-316-2122

What is the return policy for IdeaPaint?

We do not accept returns on any IdeaPaint products.

Can I project onto my IdeaPaint wall?

Yes. For our best practices and use tips, read more about projection.

Is IdeaPaint environmentally responsible?

Yes, IdeaPaint is one of the most environmentally responsible dry erase products on the market. Read more about our environmental impact.

What kind of environments are best suited for IdeaPaint?

IdeaPaint transforms virtually any surface into a boundless dry-erase surface, and is great for use in the classroom, at universities and colleges, in health care and in home and office work environments.

I don’t see the answer to what I am looking for. How can I get more information about IdeaPaint?

Please contact us at csr@dundasmatheson.com for more information.

All products in stock for quick and easy delivery. Orders can ship same day! Dismiss